Reset password
Enter your email and we'll send a link to choose a new password. Works for Google accounts too.

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What a reset changes

This page sends a link to choose a new AppDeck password. It does not reveal the current password, and it does not rotate the Shopify Partner API token stored on your apps. Use the email on the account. Google-created accounts can set a password this way too, as long as the address matches.

The link in the email opens a page where you pick the new password. After that, sign in with the email and the new password, or keep using Google. Either path reaches the same user, the same connected apps, and the same subscription.

If you do not see the message, check the spam folder and confirm you typed the signup address. Requesting another link invalidates nothing in Shopify. Your organization id, token permissions, and billing stay as they were.

AppDeck still reads MRR from Partner subscription charges, with annual prices divided by 12, and keeps trial shops separate from paying shops. A password reset does not refresh those metrics by itself. Sign in and use refresh when you want a new pull.

The email link expires on its own. If it does, request a new one from this page. Do not forward the link. It signs the reset for that address only. After you choose a password, the old password stops working. Google sign-in keeps working for the same verified address, because both methods are attached to one user.

You will not be asked for a Partner token here. Revenue data, shop lists, and the Stripe customer stay on the account and are unchanged by the reset. If you also lost access to the email inbox, this form cannot recover the account. You need the inbox for the address you signed up with.

When you are back in, check the apps list if a sync looks stale. Refresh runs a new Partner pull for the credentials already saved. It does not require a new password and it does not change what merchants are billed. Merchant subscriptions and the AppDeck subscription are different charges, from different systems.